Once upon a time, not long ago, cashiers were trained to hand a customer their change in such a way as to:
A. Allow the customer to maintain control of loose change and prevent the coins from falling.
B. Facilitate the quick return of any bills to the wallet or purse.
All with a single hand...Imagine?
Nowadays, when placing change in your outstretched hand a cashier will either put the bills on your palm and drop the coins on top of the bills, or they pile it up in their own hand and then shove the stack towards you, so you're left standing there with loose change about to slide off of the paper bills in your open hand. Or worst of all, they will bent the bills into a 'U' shape like a little boat, and put the coins inside, then they hand it to you while the coins are sliding down the paper chute!
If you're like me, you don't want the coins to slide off onto the floor, but coins on top of flat paper tend to do just that! It's physics! There is gravity!
What to do?
A. Slide the coins onto your other hand?
Problem is my other hand is busy holding my open wallet, where I'd like to put the bills...but I cant...because the coins are on TOP of them.
B. Crumple the bills around the coins?
Problem is now I have a BALL of paper wrapped around coins. I can't slide that into my wallet!
I have to take the time to pick up the coins with my wallet hand, put them in my pocket, then put the bills and the wallet away, then pick up my stuff and walk away - or - not wanting to hold up the line I just crumple the whole thing and stuff it in my pocket to be dealt with later.
Sadly, this is what I usually end up doing. If I had a third hand I could hold my wallet open with one, hold the coins in the palm of another, and slip the bills into the wallet with the third.
Not to mention the disaster of these methods at a drive-thru!! I'll tell you what happens: you drop the coins!
I mentioned the old-fashioned training in the "handing" of change that was designed to prevent coins falling and to keep the line moving quickly.
The cashier would say something like "Here's your change..." and expect you to put your hand out.
Then the magic would happen! First, they'd place the coins into your *palm* and second, they'd give you the bills, which you would grab with your fingers.
That's the formula. Coins first in the palm, bills second in the fingers. Simple, yet effective.
When I was 13 I helped my uncle Bill at his shoemaker shop in Monticello, NY. He taught me the proper way to hand the customer their change: "Coins first, bills second."
Today, companies have completely abandoned cashier training and stop teaching them how to give change so the coins won't fall.
Anyone else remember the good old days?
A. Allow the customer to maintain control of loose change and prevent the coins from falling.
B. Facilitate the quick return of any bills to the wallet or purse.
All with a single hand...Imagine?
Nowadays, when placing change in your outstretched hand a cashier will either put the bills on your palm and drop the coins on top of the bills, or they pile it up in their own hand and then shove the stack towards you, so you're left standing there with loose change about to slide off of the paper bills in your open hand. Or worst of all, they will bent the bills into a 'U' shape like a little boat, and put the coins inside, then they hand it to you while the coins are sliding down the paper chute!
If you're like me, you don't want the coins to slide off onto the floor, but coins on top of flat paper tend to do just that! It's physics! There is gravity!
What to do?
A. Slide the coins onto your other hand?
Problem is my other hand is busy holding my open wallet, where I'd like to put the bills...but I cant...because the coins are on TOP of them.
B. Crumple the bills around the coins?
Problem is now I have a BALL of paper wrapped around coins. I can't slide that into my wallet!
I have to take the time to pick up the coins with my wallet hand, put them in my pocket, then put the bills and the wallet away, then pick up my stuff and walk away - or - not wanting to hold up the line I just crumple the whole thing and stuff it in my pocket to be dealt with later.
Sadly, this is what I usually end up doing. If I had a third hand I could hold my wallet open with one, hold the coins in the palm of another, and slip the bills into the wallet with the third.
Not to mention the disaster of these methods at a drive-thru!! I'll tell you what happens: you drop the coins!
I mentioned the old-fashioned training in the "handing" of change that was designed to prevent coins falling and to keep the line moving quickly.
The cashier would say something like "Here's your change..." and expect you to put your hand out.
Then the magic would happen! First, they'd place the coins into your *palm* and second, they'd give you the bills, which you would grab with your fingers.
That's the formula. Coins first in the palm, bills second in the fingers. Simple, yet effective.
When I was 13 I helped my uncle Bill at his shoemaker shop in Monticello, NY. He taught me the proper way to hand the customer their change: "Coins first, bills second."
Today, companies have completely abandoned cashier training and stop teaching them how to give change so the coins won't fall.
Anyone else remember the good old days?
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